Drain cleaning, sewer repair, septic service. 34 years, 12,000+ jobs, one family. When the neighbors call, we're already rolling.
We don't do every plumbing job in town — we do the ones nobody else wants to crawl under. Drains, sewers, septic. That's it. That's the whole shop.
Kitchen, bath, laundry, or the whole house stacking up? We run a 3/4" sectional auger through the clean-out, break the clog, then verify with a camera pass. Flat-rate, no timer.
HD push-camera down the 4" SDR-35 to the city tap. We locate breaks, belly, offset joints, or root intrusion on the footage. You get the video file — no charge for the file, ever.
Pipe bursting and cure-in-place lining for sewer laterals 3"–6". No trenching the front yard, no ripping up the driveway. We restore proper pitch and pressure-test every job.
40 / 50 / 75 gallon swaps, power-vent and atmospheric. Same-day installs on standard tanks. We pull the permit, install the drip pan, and haul the old one for recycling.
Primary, backup, and battery systems. We test the float, clear the pit, verify the check valve holds, and install a backflow preventer if the discharge line needs it. Spring-ready.
1,000 / 1,250 / 1,500 gallon tanks. Full pump-out, riser inspection, baffle check, effluent filter clean. We leave you with a written report for county records and real-estate closings.
Stan handed Marty a rule-book in 2014 that was all of four pages long. The first page had one sentence on it: “Give 'em the number before you pick up a wrench.” That's still how we run.
You see the flat rate on a laminated card before we start. If we find rotted pipe, a broken trap, or root intrusion that changes the job, we stop, write up a new ticket, and wait for your signature. No clock, no surprise line items, no “while we're here” upsells.
A real job, pulled from the book — how the call came in, what we found on camera, and how we put it back.
The Hemlock Street house had been augered three times in eighteen months by a different shop. Every 90 days — clogged again. Call came in at 7:12 AM on a Tuesday. Marty's truck was there by 8:24.
We ran the camera through the clean-out: offset joint at the 42-foot mark, a belly just past it collecting paper, and a 3/4" root ball through a hairline crack in the 4" SDR-35. Auger was just pushing the problem through. It wasn't a clog. It was a failing lateral.
We quoted a 38-foot trenchless pipe-burst replacement that afternoon — no yard dig, new HDPE pulled through the old line. Pressure-tested at 50 PSI. Re-pitched to spec. Final camera pass clean.
Dad — Stan Rooter — bought a used Ford F-250 and a rebuilt sectional machine in the spring of '91 with a loan from Millbrook Savings & Trust. The first year he worked out of the garage on Plunger Avenue and answered the phone himself, usually with grease on the receiver.
I rode in the jump seat from the time I was nine. Pulled cable on my first main line at twelve. Got my apprentice card at nineteen, master's at twenty-six. In 2014 Dad handed me the keys and said, “Don't mess up the name.” He's 74 now, still comes to the shop Wednesdays to argue about coffee.
We run seven trucks, nine techs, two apprentices, and one dispatcher who's been with us since 2003. Most of our work comes from neighbors talking over the fence. That's the way Dad built it. That's the way I intend to keep it.
Pulled straight off Google. Every one of these is a real address we'd drive to again tomorrow.
Called at 5:40 AM — basement drain was backing up into the utility sink. Marty's crew was in the driveway by 7:00 sharp. Pulled a fifteen-foot root ball out of the lateral, ran a camera to verify, gave me a flat price before they started. Haven't had a backup since.
Septic tank was due and the other guy we used had retired. My neighbor at the top of Miller's Ridge Road said call Rooter's. Truck showed up when they said, pumped the 1,250-gallon, cleaned the effluent filter, and left me a written report I could hand to the county. Forty dollars less than the quote too.
Three other shops wanted to rip up my whole front lawn for a collapsed sewer line. Marty came out, ran the camera, quoted trenchless with pipe-bursting, and did the whole forty-foot replacement in one afternoon. Grass still where it was. I tell everybody on our block.
If your postcard says Millbrook, Summit, Fox Hollow, or anything in between — we're already your neighbor.
Tell us what's going wrong. We'll call you back within 30 minutes during business hours, or dispatch a truck same-day if it can't wait.
Prefer the old way? The phone still rings, and a human still answers it.